FAQ
Why Semi-Cured Stickers?
Musée Des Nails semi-cured gel nail stickers represent the latest in nail care technology. They offer salon-quality gel nails anywhere, without the cost, damage, or need for appointments. The stickers are 60% cured and are:
- Easy to apply
- Harden in just 60 seconds under a UV lamp
- Available in 10 sizes to fit any nail
- Easy removal without soaking, scraping, or buffing
How Are You Different From Other Nail Products?
Often, the application and removal process for other nail systems like dip, polygel, or regular gel nail polish requires harsh chemicals such as acetone or even drilling the nail, which can be damaging.
With Musée Des Nails, you can simply apply by putting the stickers on and easily lift them with a wooden stick, leaving no damage to your nails.
How Long Do The Nail Stickers Last?
Our stickers are chip-free, smudge-free, and highly durable, formulated with salon-grade gel. When properly prepped and applied only to the nail (avoiding skin or cuticles, which produce oil and can cause the stickers to pop off), they can last as long as a professionally done gel manicure, typically 2-4 weeks.
Is UV Light Required?
Yes, UV light is required. After 60 seconds under UV light, the stickers will harden, giving you a glossy finish that lasts up to 3 weeks.
What Is Included in the Nail Kit?
Each pack comes with:
• 20 semi-cured gel manicure stickers in various sizes
• 2 alcohol pads
• 1 nail file
• 1 wooden manicure stick
* UV light is NOT included
I Have Very Small/Large Nail Beds. Will Your Nail Stickers Fit?
Our stickers come in various sizes to fit different nail beds. Each kit includes 20 stickers in 10 sizes.
Sticker sizes:
- Smallest sticker - 8mm in width
- Largest sticker - 16mm in width
- Length- 29mm
You can also trim and stretch the stickers to fit most nail shapes and sizes.
Are the Nail Stickers Vegan?
Yes, our nail stickers are vegan!
Are The Nail Stickers Waterproof?
Yes, they are waterproof!
Shipping
How Long is Shipping?
We understand how important it is to receive your items quickly. That’s why we offer fast, reliable shipping on all our products. Processing typically takes 1-3 business days.
When you place your order, you can expect it to arrive within 3-5 business days.
Is Tracking Provided?
Yes! Stay updated with real-time tracking information from dispatch to delivery.
Returns
What is Your Return Policy?
You have 7 days from the receipt date to initiate a return or exchange.
Kindly contact our customer service team within this period to start the process.
We’ll be happy to assist you with a refund or exchange for items returned in their original condition.
While we cannot guarantee returns or exchanges after 7 days, we encourage you to reach out with any concerns. Your satisfaction is important to us, and we will do our best to find a solution.
Received Incorrect or Faulty Item?
We're Here to Help!
If you've received an incorrect or faulty item, we want to make it right. Here's what to do:
Within 7 days of receipt, please email our customer service team at info@museedesnails.com.
Include your order number, a description of the issue, and photos or videos of the item.
Our team will promptly review your case and work with you to resolve the matter.
We'll either send a replacement or issue a refund, depending on the situation.
Thank you for your patience. We look forward to resolving this for you quickly!